Introduction

Ohdol inc. (referred to as the “Company”, “we”, “our” or “us”) is committed to the protection of your Personal Data and takes the matter of protecting your privacy as high priority.

This Privacy Statement explains general terms on how we collect, use and protect the privacy of your Personal Data under the Personal Data Protection Act 2010 ("PDPA"). Please note that the Privacy Statement is streamlined to common principles of data privacy in most jurisdictions although there may be some slight variations due to local requirements.

What Personal Data do we collect?

The types of Personal Data that we collect directly from you or from third parties depend on the circumstances of collection and on the nature of the service requested or transaction undertaken. It may include (but is not limited to):

  • (a) google e-mail
  • (b) age
  • (c) gender
  • (d) phone device information

How do we collect your Personal Data?

This Privacy Policy covers any Personal Data provided to us:

(a) via any online app operated by us and our contractors;

How do we collect your Personal Data from our website?

From our website, we collect your Personal Data in the following ways:

(a) IP Address

We use your IP address to help diagnose problems with our server, and to administer our website. IP addresses are not linked to personally identifiable information.

(b) Cookies

A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase. You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website’s essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the Website that require you to log-in.

It is important that you prevent unauthorised access to your password and your computer. You should always log out after using a shared computer.

We also utilise cookies to track the effectiveness of online advertising. This information is treated confidentially and will not be shared with anyone outside of the Company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions with regard to the purchase of online advertising.

(c) Site Tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal passenger information.

What do we use your Personal Data for?

We may use your Personal Data for the following purposes:

  • (a) to enable us to provide our services and perform our services to you;
  • (b) to process any commercial transaction ;
  • (c) to investigate and respond to claims and inquiries from you;
  • (d) for business development purposes such as statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations to advise on alterations to help us in any future dealings with you, for example by identifying your requirements and preference;
  • (e) to comply with any legal or regulatory requirements; and/ or
  • (f) for all other purposes ancillary to any of the purposes stated above.
  • ("Core Purposes")
  • (g) to communicate promotions, offers, product, services and information on products and activities, offers to upgrade or other notifications in relation to your booking;
  • (h) marketing/cross-marketing and communicating with you in relation to products and services offered by us and our service partners as well as our appointed agents; and/or
  • (i) for all other purposes ancillary to any of the purposes stated above.
  • ("Ancillary Purposes")
  • (collectively, "Purposes")

    • Accessing / Limiting / Correcting / Updating your Personal Data

    You may request to obtain information of your Personal Data, limit the processing of your Personal Data and also update or make amendments to your Personal Data as below:

    • (a) for online registered customers, you may login to your online account and update your Personal Data; or
    • (b) for every other customer, you may forward your request to the contact person as detailed below at clause 12.

      • Please note that depending on the information requested, a nominal fee may be charged. We will endeavour to provide the information back to you as soon as practicable. However we also reserve the right to validate all requests for the authenticity of the request. We may refuse to comply with data access request in circumstances as provided by the law (under section 32 of the PDPA). If we are not able to comply with your request, we will notify you of the reasons.

      Withdrawing Consent

      Please note that it is obligatory for the Company to process your Personal Data for the Core Purpose as stated above, without which we will not be able to make travel arrangements for you. If we do not have your consent to process your Personal Data for the Ancillary Purposes, we will not be able to keep you updated about our future, new and/or enhanced services and products.

      Nevertheless, you may stop receiving promotional activities by:

      • (a) unsubscribing from the mailing list;
      • (b) editing the relevant account settings to unsubscribe; or
      • (c) sending a request to ohdolceo@gmail.com

      How long may we retain your Personal Data?

      We will store the Personal Data in the country in which we are based ie Malaysia. However, the Company may have back up and storage servers, which are located overseas. Additionally, the Company will secure the storage in following ways in compliance with the minimum security measures prescribed under the PDPA, its regulation and standards:

      • (a) register all those who are allowed access;
      • (b) control and limit access based on necessity;
      • (c) maintain proper record of access and transfer of Personal Data;
      • (d) ensure all employees of the Company protect confidentiality;
      • (e) conduct awareness programmes to all employees (if necessary) on responsibility to protect Personal Data;
      • (f) establish physical security procedures;
      • (g) bind third parties involved in processing of Personal Data; and
      • (h) do not use removable device and cloud computing service to transfer or store Personal Data unless with written consent from top management of the Company.

      How long may we retain your Personal Data?

      We will not retain your Personal Data longer than necessary for the fulfilment of the Purpose. However, relevant Personal Data may be retained subject to the conditions below:

      • (a) as and when required under legislation; or
      • (b) where legal actions have arisen and are pending.

        • The Company shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purpose and prepare disposal schedule for inactive data with 24 month period.

        Changes to Privacy Statement

        Please note that this Privacy Statement may be amended from time to time in accordance to applicable laws and regulations and such variations may be applicable to you. The latest version of this Privacy Statement will be made available to all customers. Do revisit our website from time to time for updates on our Privacy Statement.

        Contact

        If you still have inquiries or complaints in relation to our handling of your Personal Data or our Privacy Policy or wish to access, update or amend your

        Personal Data as mentioned above at Clause 6, please visit contact us via the details as described below:

        Designation : Customer Service

        Email Address : ohdolceo@gmail.com